Your Privacy Choices

Delivery times vary by product, supplier, destination, and carrier. The estimated delivery window shown at checkout or on the product page is an estimate rather than a guaranteed delivery date. Tracking information will be provided when available.

Some products are fulfilled by different suppliers or warehouses. An order may therefore arrive in multiple packages, with separate tracking numbers and delivery dates.

Once tracking becomes available, we will send it to the email address or contact information associated with your order. Carrier tracking can sometimes take additional time to update after a label is created.

Contact us as quickly as possible. We begin processing orders promptly and cannot guarantee changes or cancellation after an order has entered fulfillment or shipped.

Eligible return requests should be submitted within 30 days of confirmed delivery unless a product-specific restriction applies. Contact customer support before returning anything. Do not send a product back to the address on the shipping package unless we specifically authorize that return destination.

Contact customer support promptly with your order number and clear photos or video showing the issue, packaging, and shipping label where applicable. After review, an appropriate resolution may include replacement, refund, partial refund, or another remedy as permitted by applicable law.

If the return is due to a verified defect, damage, incorrect item, or our error, we will provide the applicable resolution and return instructions. For eligible change-of-mind returns, the customer may be responsible for return shipping where permitted by law.

No. Always contact us first. Products may ship from third-party fulfillment locations, and the correct authorized return destination can differ from the original shipping address. Unauthorized returns may not qualify for reimbursement.

Contact us immediately. We cannot guarantee an address change after fulfillment begins. Customers are responsible for providing complete and accurate delivery information, subject to applicable consumer law.

Check the delivery area, household members, neighbors, front desk, mailroom, or property management where appropriate, and review the carrier tracking details. If the shipment still cannot be located, contact customer support so the delivery can be investigated.

Compatibility varies by product. Review the product description, dimensions, specifications, and any listed vehicle requirements before ordering. If a product is described as universal, confirm that its dimensions and installation method are suitable for your vehicle.

Unless a product page expressly states otherwise, MOTORYN sells products and does not provide in-person installation. Follow the manufacturer's instructions and use a qualified professional when installation requires technical expertise or could affect vehicle safety.

Not necessarily. Voltage, connector type, mounting requirements, operating-system compatibility, and vehicle configuration can vary. Check the specifications before purchase and do not use a product in a way that could interfere with safe vehicle operation.

Payments are processed through the secure payment methods made available through our Shopify checkout. The store does not need to receive a customer's full payment-card details directly to fulfill an order.

Some products may ship from outside your country. Depending on the destination and shipment, customs duties, taxes, or import charges may apply. Any required pre-purchase disclosures will be displayed where applicable.

We use personal information to operate the store, process orders, provide customer service, prevent fraud, fulfill deliveries, analyze performance, and conduct marketing where permitted. See our Privacy Policy for full details.

Use the Contact page or the support email displayed in the website footer. Include your order number when contacting us about an existing purchase so we can assist you faster.