Shipping policy

Shipping & Delivery Policy
Order Processing
Orders are generally submitted for fulfillment promptly after payment authorization and order verification. Processing
time is separate from transit time. Orders may require additional processing time because of high order volume,
weekends or holidays, payment or fraud review, address verification, product availability, supplier processing, severe
weather, carrier disruptions, or other circumstances outside our reasonable control.
Third-Party Fulfillment.
MOTORYN works with third-party suppliers, warehouses, carriers, and fulfillment partners. As a result, products
may ship directly from a third-party fulfillment location, and different products in the same order may arrive in
separate packages or at different times.
Estimated Delivery
Estimated processing and delivery times displayed on our website are estimates rather than guaranteed delivery
dates, except where expressly stated otherwise. Available shipping methods and estimated delivery times may vary
by product, destination, supplier, and fulfillment location. Customers will receive tracking information when tracking is
available and has been provided by the fulfillment partner.
Multiple Shipments
An order containing multiple products may be fulfilled by different suppliers or warehouses. You may therefore receive
multiple packages, multiple tracking numbers, or products on different delivery dates. Receiving part of an order does
not necessarily mean that the remaining products are missing.
Shipping Delays
Carrier and supplier delays can occasionally occur. If we become aware of a material fulfillment problem affecting your
order, we will make reasonable efforts to provide updated information. Please contact [SUPPORT EMAIL] if your
shipment materially exceeds the estimated delivery period.
Customs, Duties and Import Charges
Some products may be fulfilled from locations outside the customer's country. Depending on the destination and
shipment, customs duties, taxes, import charges, or other governmental fees may apply. Where such charges are not
collected during checkout, the recipient may be responsible for them as permitted by applicable law. Any applicable
disclosures required before purchase will be provided.
Lost or Missing Shipments
If tracking indicates a shipment was delivered but you cannot locate it, please first check around the delivery location;
check with household members, neighbors, front desk, mailroom, or property management where appropriate; and
review carrier tracking information. If the shipment still cannot be located, contact us promptly so we can investigate
with the carrier or fulfillment partner